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How 44hh Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process your bKash, Nagad or Rocket transactions, and keep your account secure.

Account data protectedbKash, Nagad, Rocket payment details handled securelyNo data sold to third partiesYou can request your data at any timeBangladesh-region applicable
44hh How 44hh Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or remove personal data tied to your 44hh account, our support team is the right starting point. You can reach us through any of the channels below. When contacting us about a data request, have your registered account details ready so we can verify your identity before making any changes.

Team online

Live Chat

Start a chat session directly from the 44hh site. State your data request clearly and our team will confirm the steps needed to process it.

Email Support

Send your privacy request by email with your account username and the specific action you need — access, correction or deletion.

Account Help Portal

Log in to your account, go to account settings, and raise a support ticket under the privacy section for a tracked, written response.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency sit at the centre of how we handle account data. We use SSL encryption across all pages and during every transaction, so the details you enter — whether you are adding a Rocket number or updating your email — travel protected. Here is how each area works in practice.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your language and wallet choice. You can manage cookie settings in your browser at any time without losing your account.

Account Security

Login is protected by OTP verification sent to your registered mobile number. Any change to your linked bKash or Nagad details triggers an additional confirmation step before it takes effect.

Data Retention

We hold your registration data while your account remains open. Once an account is closed, personal details are removed or anonymised within the period required under applicable rules in your region.

Requesting Changes

To correct your data or ask what we hold on your account, contact support via live chat or email. We verify your identity first, then action the request within a reasonable period.

Common Questions About Your Privacy at 44hh

These are the questions we hear most often about how 44hh collects, stores and handles personal information. If yours is not here, contact us directly through the support channels listed above.

We collect your name, contact number, email address and the mobile wallet details — bKash, Nagad or Rocket — you use for transactions. Device and session data are recorded automatically for account security.

We share data only with payment processors and identity verification partners where needed to complete your transaction or verify your account. We do not sell your information to advertisers or unrelated third parties.

Registration data is kept while your account is active. Transaction records are retained for the period required under applicable financial rules. After account closure, personal data is removed or anonymised.

Yes. Contact our support team by live chat or email with your account username. We verify your identity first, then provide the relevant information within a reasonable timeframe, subject to your local law and eligible region.

Submit a deletion request through live chat, email or the account help portal. After identity verification, we remove or anonymise your personal details in line with our retention obligations and applicable regional rules.

Payment details are used to process and match your deposit or withdrawal to your account. They are not stored beyond what the transaction requires, and are never shared with unrelated parties.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.