Reference

What You Agree to When You Use 44hh

These terms set out the rules between you and 44hh when you open an account, make deposits via bKash, Nagad, or Rocket, and use any part of the platform.

Account holder rulesbKash, Nagad, Rocket deposit termsWithdrawal conditionsAccount suspension policyBangladesh eligibility notice
44hh What You Agree to When You Use 44hh
HOW WE OPERATE

How 44hh Manages Your Account Under These Terms

We apply these terms consistently across all accounts, whether you are depositing via bKash in Dhaka or using Nagad anywhere else in Bangladesh where access is eligible. Here is what that looks like in practice across four areas that matter to your account.

Account Security

Your account is protected with OTP verification tied to your registered mobile number. Any login from an unrecognised device triggers an additional confirmation step before access is allowed.

Payment Verification

Withdrawals to Nagad, bKash, or Rocket are verified against the wallet number on your account. We do not process payouts to a wallet number that does not match your registered details.

Data Retention

We retain your account and transaction records for as long as your account is active and for a period after closure as required by our operating procedures. You can request a summary of your data via support.

Terms Change Notice

When we update these terms, we publish the revised version here and may notify you via your registered contact. Continued account use after that date means you accept the changes.

TERMS CONTACT

Reach Us About These Terms

If any clause is unclear or you want to raise a concern about how these terms apply to your account, contact our support team directly. We handle terms queries through the channels below — include your account ID and a brief description of the issue so we can respond accurately.

Live Chat Open the chat window from your account dashboard. Terms and account-related queries are handled there during operational hours.
Email Support Send your query to our support address. Include your registered mobile number and the specific clause or transaction you are asking about.
Account Help Page Log in and visit the Help section. You can submit a formal terms dispute or account review request directly from that page.

Your Questions About These Terms Answered

These are the questions we receive most often about account terms, eligibility, and how specific rules apply to bKash, Nagad, and Rocket transactions.

Yes. Every transaction on your account — whether via bKash, Nagad, or Rocket — falls under these terms. Each wallet provider's own conditions also apply alongside ours.

We publish all updates here and aim to notify you via your registered contact. Continuing to use your account after an update means you have accepted the revised terms.

We may suspend or permanently close accounts that breach these terms. Any balance under withdrawal review may be held pending investigation before a decision is made.

Eligibility depends on local law and the eligible regions we serve. It is your responsibility to check whether access is lawful in your jurisdiction — we do not make that determination for you.

Log in and visit the Help section, or contact support via live chat. Provide your account ID and the date range you need — we will respond through your registered contact.

Raise it with our support team first through live chat or email. Include your account ID and the specific transaction or clause in question so we can review it properly.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.